Applications for this role are by submitting your CV and covering letter to [email protected]

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Get in touch with a member of our team to enquire about apprenticeships we offer on 01623 600 810 or at [email protected]

Health & Social Care Trainer / Mentor

Location: East Midlands | Mansfield
Salary: £21,000 – £23,000
Hours: Full Time / Permanent

Role Summary
An exciting opportunity exists within Tempest Management Training delivery team, for an individual who is passionate about the health and social care sector to be responsible for training/mentoring a caseload of apprentices at the allocated site/s. You will be responsible for the in-house delivery and workplace delivery of the qualification as specified. You will also be responsible for the ongoing learning and progression of the apprentice whilst on the programme. A highly organised person with attention to detail, you should be passionate about social care, with an appetite for passing on knowledge and supporting apprentices.

About the Role
This is a diverse role and no day will be the same. Your time will be split and managed according to priorities, involving training in a classroom setting in a wide range of subject. You will also go out visiting apprentices in the workplace and completing learning and development reviews to track the learner’s progress against the qualification aims. Other responsibilities include planning, assessing portfolio evidence and providing feedback to the apprentice, writing assessment plans and preparing for workplace visits, and welcoming new learners and employers onboard. This is a very varied role ideal for someone with excellent organisational, communication and people skills.

Qualifications and Knowledge

• Recognised Assessor qualification
• Functional Skills qualifications
• Formal industry knowledge in Health & Social Care
• Proven track record of delivery and assessment in the workplace
• Able and willing to travel over a wide area
• ICT competent

• Recognised teaching qualification
• Experience in the delivery of Apprenticeships
• Knowledge of ESFA funding
• Experience of using E-portfolio (preferably Onefile)

• Willing to take responsibility and accountability
• Excellent judgement and the ability to problem solve quickly and effectively
• Ability to effectively use IT to provide accurate information
• Effective decision-making skills, particularly to support the learner outcomes
• Ability to motivate and inspire learners
• Ability to work under pressure, to deadlines whilst under the scrutiny of internal and external stakeholders
• Interpersonal skills on a one-to one basis and in group settings

• Ability to articulate clearly and objectively both verbally and written
• A flexible approach to work
• Positive mental, can do attitude
• Hardworking
• Commitment to apprentices is a number one priority
• Highest levels of integrity and honesty
• Attention to detail
• Ability to manage self and own performance


Key Tasks and Accountabilities

• To act in the best interests of our customers whether they are our apprentices, their employers or the organisations that fund work-based learning.
• To actively support apprentices within the workplace, associated with the health & social care programmes, ensuring apprentices follow the agreed programme and schedule.
• To mentor apprentices in line with the health & social care programme standards and offer support and guidance from the start of the programme to finish, along with professional skills required for the workplace.

• To focus on how delivering an excellent apprenticeship experience for apprentices and their employers and monitoring progress.
• To manage the apprentice journey, dealing with any disciplinary and classroom management issues, taking registers and reporting absence.
• To maintain appropriate tracking systems and procedures relating to quality, compliance, management and assessment.

• To maintain 90% retention and timely completion of apprentices.
• To ensure relevant paper work is used and completed correctly, ensuring that all the compliance and process requirements of funding partners and Tempest Management Training are met in full.

• To ensure your own skill sets are kept up to date and relevant, attending training courses to further your personal development and knowledge, completing a minimum of 30 hours CPD per annum.
• To perform any ad-hoc duties that the company considers reasonable, and to be mindful of both personal safety and the safety of apprentices and colleagues.

Key Outcomes

• Timely Achievers to be above 85%, with an Observation of Teaching, Learning and Assessment to be Grade 2 or above.
• To have a low IQA risk banding, and to ensure documentation related to ESFA and awarding body audit requirements are 100% accurate and in learning evidence (ILE) is captured every calendar month
• To create an engaging and productive learning environment for all apprentices

• No more than 5% out of funded apprentices within current caseload
• To conduct the minimum amount of workplace visits within the company expectations
• No more than 5% of apprentices at risk (with RAG status RED)

• A 6-week apprentice retention rate of 90% or above, with no more than 5% of apprentices on a break in learning
• Apprentice satisfaction rate of 95% or above, and an employer satisfaction rate of 95% or above

Applications for this role are by submitting your CV and covering letter to [email protected]


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